Reverse Logistics refers to the process of transporting products from their final destination back to the manufacturer or distributor.
The main reasons for product returns are:
- Customer’s desire to return a product
- Recalls due to safety reasons or changes in legislation
- Expired or near-expiry products
- Recycling or reuse of packaging, such as is done with glass bottles
At Exelixis, we provide Reverse Logistics services with a strong focus on product traceability, utilizing WMS technology and product routing systems that give us accurate and comprehensive information about the distribution of products with specific lot numbers.