Technology

In the ever-evolving logistics industry, adopting cutting-edge technologies is crucial for success, ensuring functionality and offering numerous benefits and improvements, including:

  • Enhanced operational efficiency
  • Improved supply network organization
  • Increased transparency and monitoring
  • Better communication and collaboration

ERP (Enterprise Resource Planning)

Our ERP system integrates internal and external information, combining financial, accounting, and sales data. It facilitates the flow of information across all business functions within the organization and connects with external stakeholders. Serving as the “information core” of the enterprise, the ERP system links various regional management components and incorporates a powerful Business Intelligence (BI) tool. This tool gathers and presents information to management, aiding in decision-making and strategy development.

CRM (Customer Relationship Management)

Our CRM strategy manages interactions with customers by organizing both sales and marketing processes. The primary goals are to attract new customers, retain existing ones, and reduce service costs. This strategy is integral to EXELIXIS HO.RE.CA, ensuring effective customer relationship management.

WMS & Automated Routing

Inventory management is critical for a logistics business. Our Wireless Warehouse Management System (WMS) optimizes stock replenishment processes, reduces the order cycle, and ultimately lowers storage costs while increasing customer service speed. Along with the automated distribution routing system, we achieve efficient coordination and optimization of deliveries.

Ordering System

Our automated ordering system streamlines the operations of external sellers. Customer orders are now registered in real-time, providing sellers with immediate and up-to-date information on the status of their customers.