The main reasons for product returns include:

• Customer requests for returns
• Recalls due to safety reasons or changes in legislation
• Expired or short-dated products
• Recycling or reuse of packaging, such as glass bottles

At Exelixis, we prioritize product traceability in our Reverse Logistics services. Utilizing Warehouse Management System (WMS) technology and product routing systems, we ensure accurate and complete information for the distribution of products with specific lot numbers.